MotoKitUK
Shipping Policy
Last updated: April 2025
Shipping Policy
Thank you for shopping with MotoKitUK. Please read our shipping policy carefully before placing your order.
Where We Ship
We currently ship to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland. We do not currently ship internationally.
Shipping Times
We offer two types of shipping depending on the product and supplier warehouse location:
UK & EU Warehouse (most orders)
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Estimated delivery: 5–10 working days
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This applies to the majority of our products
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You will see the expected dispatch location on each product page
International Warehouse (selected products)
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Estimated delivery: 14–28 working days
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This applies to certain specialist or lower-cost items
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Delivery timeframe will be clearly stated on the product page before you purchase
Order Processing
Orders are processed within 1–3 working days of payment confirmation. You will receive an email confirmation once your order has been dispatched, including any available tracking information.
Tracking Your Order
Where tracking is available, you will receive a tracking number by email once your order has been dispatched. Please allow 24–48 hours for tracking information to update after dispatch.
If you have not received a tracking number within 5 working days of your order, please contact us at support@motokituk.co.uk.
Shipping Costs
We offer free standard shipping on all orders to UK addresses. No minimum order value applies.
Delays
While we aim to meet all estimated delivery times, delays can occasionally occur due to high demand, customs processing, or courier issues. These are outside of our control. If your order has not arrived within the maximum estimated timeframe, please contact us and we will investigate on your behalf.
Lost or Missing Orders
If your order has not arrived within 30 days of the dispatch confirmation email, please contact us. We will work with our supplier to locate your parcel or arrange a replacement or full refund.
Contact Us
For any shipping queries, please contact our customer support team:
